U Outdoors Shipping Policy
Domestic Shipping Policy
Shipment Processing time
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All in stock item orders are processed within 1 business day
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Pre order or backorder Items are processed in 1 business day, filed and shipped upon arrival in our warehouse. Time will vary upon each item.
Shipping Rates and delivery estimates
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Orders are charged a flat $10 for shipping within the USA
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For Expedited Shipping contact us for a shipping quote
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For orders outside the USA you will need to contact us for a shipping quote
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In Store Pickup is available for Free, please contact us for a pickup time.
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All larger orders ship via UPS ground or USPS Priority Mail unless arranged otherwise by contacting us
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Small items that would ship in a envelope or free items may ship USPS
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UPS orders should arrive in 3-5 business days depending on location
Shipment to P.O. boxes
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We prefer house addresses for all shipping orders so we can ship via UPS
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If we receive a P.O. address we will reach out to you to try getting a physical address, if we don’t receive a response before your order is packaged we will then ship it via USPS
Shipment confirmation and order tracking
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You should receive an email after your order has been place with a order confirmation
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When we ship your item you should also receive a email confirmation with tracking info (note sometimes our shipping program will not send one for some reason so if you haven’t received anything within 3 business day of placing the order please contact us)
Customs, duties, and taxes
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U Outdoors is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
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U Outdoors is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International shipping Policy
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We ship inside the continental USA, any orders outside of this or to other nations muct contact us for a shipping quote
Returns Policy
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We offer a 90 day return policy on all items except for seed
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If in need of return please contact us via phone or email.
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Buyer is responsible for return shipping costs
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Returns should be sent to - U Outdoors, 106 Rossville Road, Waukon, IA 52172
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Items returned for refund are expected to be in original new condition without noticeable damage
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Refunds will be promptly credited upon arrival and inspection of returned items