U Outdoors Shipping Policy

 

Domestic Shipping Policy

 

Shipment Processing time

  • All in stock item orders are processed within 1 business day 

  • Pre order or backorder Items are processed in 1 business day, filed and shipped upon arrival in our warehouse. Time will vary upon each item.

 

Shipping Rates and delivery estimates

  • All orders over $99 ship FREE within the USA

  • Orders under $99 are charged a flat $10 for shipping within the USA

  • For orders outside the USA you will need to contact us for a shipping quote

 

  • All larger orders ship via UPS ground unless arranged otherwise by contacting us

  • Small items that would ship in a envelope or free items may ship USPS

  • UPS orders should arrive in 3-5 business days depending on location

 

Shipment to P.O. boxes 

  • We prefer house addresses for all shipping orders so we can ship via UPS

  • If we receive a P.O. address we will reach out to you to try getting a physical address, if we don’t receive a response before your order is packaged we will then ship it via USPS

 

Shipment confirmation and order tracking

  • You should receive an email after your order has been place with a order confirmation

  • When we ship your item you should also receive a email confirmation with tracking info (note sometimes our shipping program will not send one for some reason so if you haven’t received anything within 3 business day of placing the order please contact us)

 

Customs, duties, and taxes

  • U Outdoors is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

  • U Outdoors is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

International shipping Policy

  • We ship inside the continental USA, any orders outside of this or to other nations muct contact us for a shipping quote

 

Returns Policy

  • We offer a 90 day return policy on all items except for seed

  • If in need of return please contact us via phone or email.

  • Buyer is responsible for return shipping costs

  • Returns should be sent to - U Outdoors, 307 3rd St NE, Waukon, IA 52172

  • Items returned for refund are expected to be in original new condition without noticeable damage

  • Refunds will be promptly credited upon arrival and inspection of returned items